电话客户服务专员（信用卡/银行产品热线）（广州,佛山）

入职条件
1.具大专以上学历，有客服经验者可获优先考虑
2.操纯正粤语，具良好的英语能力
3.有良好电话服务态度、沟通技巧，并擅于建立良好之人际关系
4.懂打字，计算机操作及熟悉互联网操作
5.有积极进取心及团队合作精神

工作时间
24小时轮班：包括星期日及公众假期，每班工作八小时，每星期平均工作40小时
固定夜班：下午4点后上班，凌晨3点前下班，包括星期日及公众假期，每班工作八小时，每星期平均工作40小时

Requirements:
1. Diploma or bachelors in Information Technology
2. Excellent communication skills. (both verbal and written English)
3. Should have good knowledge on hardware and networking
4. Good knowledge about the fundamentals of different applications, operating systems like Windows 98, NT, and XP
5. Good job commitment, able to perform the job according to provided procedure and work independently, sometimes under pressure
6. Enthusiasm to learn new technological changes
7. Flexibility to work in shifts and willingness to relocate within the GSC according to the business need

Working hours:
24*7 hour rotating shift, including Sunday and Public Holiday;
8 hours per shift, average 40 hours per week.

Requirements:
1. 　Bachelor degree holder
2. 　Exellent English and communication skill
3. 　Flexibility to work on shifts(To 12:00 p.m.)

Requirements:
1. Bachelor’s degree (Masters Preferred) from first tier universities in Computer Science, Mathematics, Statistics, Economics, Engineering, Business, Social Science.
2. Demonstrated proficiency in programming in SAS, Easytrieve, COBOL, SQL, PEARL, or JAVA; the ability to actively listen, interview and apply information from meetings to complete assigned tasks;
3. CET6 qualification is requirement.
4. Excellent cognitive and mathematical aptitude;
5. Ability and complete tasks with minimal direction.

GuangZhou

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